IT Services

Project Oversight

ITSI has provided oversight and systems analysis for intelligent transportation systems, criminal justice information systems, and web enabled systems. As part of project oversight for existing systems, ITSI has completed evaluations of development, design, implementation practices, test, and training, as well as analysis of graphical user interfaces, timing and sizing and security. ITSI has provided Independent Verification and Validation for new systems and monitored code and documentation development.

Software Engineering and Development

We are skilled in large-scale software systems development and state-of-the-art development tools, methodologies, and processes. We ensure repeatable, documented applications and systems development using CASE tools, Rapid Application Development (RAD), Joint Application Design (JAD), Object-oriented modeling, fourth generation languages; client/server development; relational database management systems, automated software configuration management and testing; and SEI/CMM level 2 processes.

Data Management and Context Management

ITSI has provided support to the US Census Bureau in the development of web portals and content management of census information. ITSI has also supported a variety of data management projects including design of data infrastructures, implementation of large, transaction-based systems (approx. 70K transactions per day), maintenance of data infrastructures, and development of web-enabled databases.


ITSI supports the definition, implementation, and maintenance of system security. ITSI has developed security architectures for juvenile justice information systems, implemented data security capabilities, developed secure firewalls for WAN capabilities and provided disaster recovery plans and processes that address system security as well as system management challenges.

ITSI is also experienced in the design and development of systems that support biometric identification. We have applied for a patent for a new process to use the biometric scan for encryption of data transfers allowing the validation and control of data transfers and addressing one of the most critical issues in wireless transfer for voice, video, and data.

Legacy Systems Reengineering

We successfully help customers migrate from antiquated legacy systems to robust, distributed client/server designs. Our staff specializes in maintaining, reengineering, and migrating legacy systems, applications, and databases.

Systems Integration and Engineering

ITSI provides complete professional services to support systems integration and migration of legacy systems to interim and target architectures. We are proficient in performing site surveys, requirements analyses, business process reengineering (BPR), data administration, technical integration and migration strategy, prototyping and testing, training documentation, and implementation.

IV&V and Independent Testing

ITSI provides independent verification and validation testing services to ensure the successful fielding and management of information systems. ITSI has successfully delivered Independent Verification and Validation (IV&V) services in support of application and hardware system deployments, system migration efforts and Intelligent Transportation System efforts. ITSI's service offerings include evaluation of software Test Plans, independent testing – factory, unit, systems, integration and regression - and validation of test results to requirements and business functions. We maintain a Testing Tool-Box of test documentation that contains the foundation for comprehensive test plans, scenarios, data sheets, problem reports, problem report tracking processes, test reports and IV&V reports.

IT Training

We are recognized for our training design, development, and delivery for proprietary systems, COTS applications, and office automation requirements. ITSI provides a range of technical courses for professional development and for Information Technology support. Courses are provided at the beginning, intermediate and advanced levels. ITSI tailors its courses to the needs of the student and the environment in which the student will work. ITSI instructors strive for day-to-day hands on experience so the student grows in confidence, comfort, and skill.

System Maintenance

ITSI provides system maintenance support for information technology systems. We have trained, certified personnel who address maintenance issues for database, communications and network, software, and all other areas of system maintenance. ITSI has provided long-term support for systems developed and deployed by ITSI and for systems developed by others. ITSI supports systems hosting all Microsoft Windows operating systems, Linux, and UNIX.